Voice Apps for Covid-19 Contactless Paradigm

  • A significant drop in cash payments. Voice and touch and type apps are leading the way for payment for goods and services.
  • In Quick Service Restaurants (QSR), voice-enabled kiosks offer hands-free ordering.
  • The hospitality industry uses voice-enabled kiosks for not only checking-in and checking-out customers, but also to control in-room amenities for the guests.
  • Voice shopping makes advanced filtering easy as customers don’t have to navigate through complicated menus. It is expected to reach $40 billion this year.
  • From virtual health guides to real-time medication reminders, voice AI has multiple use cases in healthcare.
  • In the education sector, voice AI can be used in conducting online viva exams, authenticate access to learning materials, act as smart campus assistants, and so on.

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